FAMILY FAQs

What type of help do you provide?

We provide full-time, part-time, live-in, and live-out Nannies, Nanny House Managers, Senior Companions, Mother’s Helpers, Nursery Nurses, Personal Assistants, Pet Sitters, Chefs, Night Nannies, Tutors, House Sitters, and Office Assistants.

What type of background check do you run?

The Nanny Exchange provides a very thorough screening process when selecting the candidates we refer to our clients. We require each to have verifiable previous job-related experience. We speak directly with each reference. We do national criminal, driving, and credit background checks, as well as social security verification, national sex offender screening, terrorist watch list, and internet searches. Candidates seeking positions in childcare or senior care must be certified in CPR, First Aid, and possess a Fingerprint Clearance Card. All other positions can obtain these as requested.

How long does it take to find the right person?

It is always best to give yourself a few weeks or more in advance to interview and hire, however, should you require an immediate start, The Nanny Exchange has the resources necessary to provide you with pre-screened help who are available immediately.

Will I need a Nanny or a Nanny House Manager and what is the difference?

A nanny is hired to focus on the children, and is not required to perform any housework that is not directly related to the children (i.e. picking up the toys, simple meals, etc…). Should you need a nanny who can do more, a Nanny House Manager is the best solution. Nanny House Managers are more capable of running a home in your absence. She will care for the children, drive the children, prepare meals for the family, run errands, grocery shop, basic housekeeping and/or manage housekeepers/landscapers. She is a nanny hired for all of the domestic duties that keep your house running smoothly.

Are your referral candidates legal to work in the United States?

All of our referrals are eligible for legal employment in the U.S.

What does it cost to find help through your Agency?

Registration for most of our services is $100.00, which begins the search for your candidate. For a temporary nanny, registration is $150. Please contact us for more information regarding Placement Fees for our many services.

How do I get started?

It’s easy to get started! Just call (602) 748-1350, or toll free (800) 795-7013 to speak with a Family Placement Coordinator. Or simply click on our Family Application, fill out in full and send to us! We will contact you within 24 hours to go over your application and you will begin receiving nanny candidates specifically chosen for your family that same day!

NANNY FAQs

What requirements are necessary for me to become registered with The Nanny Exchange?

You must be a US citizen or eligible to work in the United States. You must also be at least 18 years of age, with verifiable previous childcare experience of at least one year for all nanny positions, or one year job-related experience for our other positions. We also require you be available for in-person interviews with both The Nanny Exchange and potential families. No smokers are accepted for any care giving positions.

How long of a commitment will I be required to make?

We have a variety of different positions available at any given time. The length of each position varies however for permanent placements we do require a commitment of at least one year. For nannies that cannot make this commitment, we do place in temporary positions as well. Please call if you have any concerns about your ability to commit to any position and we would be happy to work with you!

What duties would I be expected to perform?

Basic nannies are primarily responsible for childcare, as well as light housekeeping responsibilities as they relate to the children (i.e. picking up their toys, simple meal preparations and cleanup, driving children to school, etc…) A Nanny House Manager is responsible for all childcare duties, as well as running the household in the parent’s absence. Household duties may include running errands, grocery shopping, laundry, etc… For a list of duties regarding our other positions we would be happy to discuss more opportunities with you, please call!

Do I have to pay a fee to be with The Nanny Exchange?

There is no fee to you to register and find work through us!

Where do your families come from?

A substantial amount of our families come by word of mouth and referrals. We always have a good supply of families with open positions at all times.

How long does the process take?

This varies for each individual and family. The Nanny Exchange will continue to submit your profile to families that match your criteria until you have found an appropriate match. We are always available to answer any questions you may have about any open positions.

Is there a contract between the employee and the family?

Yes! Once a job offer has been made and accepted, The Nanny Exchange provides a contract to the family for both families and employee to sign before employment officially begins.

How do I get started?

Just give us a call and we will be happy to schedule a time to meet with you! All nannies must fill out our application and undergo a face-to-face in depth interview in our office.