ABOUT US / WHY US?
The Nanny Exchange is a family-based business and was established in 1993, during a time when there were few agencies in the field. Jill and Betty Newham founded the agency and began educating the public about the wonderful advantages a nanny can provide to families seeking top-notch in home childcare. This mother daughter duo created this boutique agency that has vastly grown.
These women started their business based on their own personal family struggle of finding assistance with a special need family member. Starting with nannies, they then expanded the service to care for the elderly due to aging grandparents and soon realized that the same loving devoted attention that was given to a child was also the same loving care needed to assist the elderly. Many other services have been added over the years, such as house keeping, personal assistant and pet care due to the growing demand and requests of the clients.
The staff here at The Nanny Exchange is made up of moms and retired career nannies who know first-hand your needs and concerns as a family or a nanny. We are a very selective agency and conduct an intensive background investigation on all of our care providers, which includes analyzing driving records, criminal backgrounds, and credit checks, completing social security verification, internet searches, and sex offender searches. Numerous personal, childcare, and professional references are called to verify competence, experience, and work ethic. All of our nannies, caregivers, and domestic help workers come to our office to fill out an in-depth application and undergo a face to face interview. Registered clients receive all the information and documentation on each candidate, along with a staff-typed review of our interview with the candidate. We also provide video podcasts of each candidate, allowing you to see and hear each one before you interview them! Because of our meticulous screening process, roughly 65-75% of our candidates are rejected.
The Nanny Exchange offers same-day service! All family applications received by noon will start receiving candidates via email by 4 p.m.! The average placement takes about one week from start to finish, and we will be by your side the whole way to make sure we are sending you the right candidates, and eventually, the perfect person to help your household. We will stand by your family for the first three months following placement to guarantee you have made the best choice in your caregiver. All of our placements come with a free 90-day guarantee should the first candidate you hire just not work out. Finding the right fit for you and your family is the number one goal!
Our clients come from all walks of life… from professional athletes to doctors, business owners to single parents; we know and understand all of the different needs families face today. We honor every family’s demand for privacy; your family’s personal information will be held in strict confidentiality.
Here at The Nanny Exchange, we truly love what we do. We take great pride in our services and the final product we deliver… the perfect caregiver to fit your needs. When it comes to your family and loved ones, there is no place like home!
The Nanny Exchange
14300 N. Northsight Blvd., Ste 119
Scottsdale, AZ 85260
Phone (602) 748-1350
Toll Free (800) 795-7013
Fax (480) 621-7160
Business Hours: Monday – Friday 9:00 a.m. – 4:00 p.m.